News and Media

06 October 2016

Healios commissioned by Avon and Wiltshire Mental Health Partnership NHS Trust

SOUTHAMPTON, UK, September 2016 - Healios is delivering new ways of care closer to home with Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) using digital capabilities. Since July 2016, those affected by psychosis, as well as their families (carers), have been able to utilise Healios’ online family intervention service – providing greater flexibility, convenience and choice for how, when and where service users and their families wish to engage with treatment.

Prior to Healios, getting the family together in person during the weekday for their family intervention appointment could be challenging due to managing differing schedules and conflicts with other daily responsibilities such as work, school, and family members living in different locations. Consequently, families are sometimes unable to benefit from family intervention, an otherwise highly effective treatment option.

AWP are supporting their service users by integrating Healios’ online family intervention service into their Bath and North East Somerset (BaNES) Early Intervention in Psychosis team and BaNES Recovery team. Healios’ digital services provide families with the option to participate in online family intervention from their computer, tablet or smartphone - improving access and convenience to ensure treatment is available wherever service users need it.

“I am so pleased to have been introduced to the high quality family interventions developed and delivered by Healios; I think they are brilliant. I am delighted to be now working with Richard Andrews and Healios practitioners alongside AWP colleagues in BaNES to promote this innovative way of working, filling a gap by increasing the range of family intervention available”, said Gina Smith, Consultant Nurse, Family Work for Psychosis at AWP.

Richard Andrews, Founder and CEO of Healios commented, “It’s great that we’re working with AWP across the spectrum of those affected by psychosis, whether its day one of diagnosis or someone who has had the illness for many years. This gives us the opportunity to change many more lives. Not only are we able to make someone’s entire treatment journey more accessible, we’re now taking families who have struggled to come together and we’re providing them with an option that works for their own personal lifestyle.”

Family intervention is a form of psychological therapy based on bringing the whole family together to improve treatment outcomes. Well proven with strong clinical evidence, family intervention delivers significant benefits for service users, families and the health service as a whole. With an increased focus on mental health service provision through such measures as the Parity of Esteem, Early Intervention in Psychosis Access and Waiting Time Standards and additional funding released by the Department of Health, mental health is working towards parity with physical health conditions.

About Healios

Healios is the UK’s leading digital healthcare company, bringing the whole family together to maximise long-term outcomes and well-being. We reimagine the way children, young people, and adults access and receive mental health services by blending the best of technology with specialised clinical expertise and a personal human connection. At Healios, we transform mental health services by providing quicker diagnosis, faster access to evidence-based psychological therapies, and earlier intervention to create a unique online experience - getting patients and families the right care when and where they need it.

Healios is commissioned by NHS CCGs, Mental Health Trusts and local authorities across the UK, and can also be accessed privately. Healios’ Family Intervention service manual for psychosis and schizophrenia has been endorsed by NICE for both the clinical guidelines and quality standards.

For more information, visit

About Avon and Wiltshire Mental Health Partnership NHS Trust:

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) is a significant provider of high quality mental health services across a core catchment area covering Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire. The Trust also provides specialist services for a wider catchment extending throughout the south west.

Our aim is to enable and empower people to reach their potential and to live fulfilling lives through providing recovery and reablement focused services that yield positive outcomes for our service users and their carers.

Increasingly AWP provides treatment and care in people’s own homes and other community settings, reflecting the preferences of our service users. Our community services are supported by high quality inpatient services that provide short term assessment, treatment and care.

For more information, visit

Media Contacts:

Healios: Richard Andrews, Founder and CEO, Tel: 0330 124 4222 email:

AWP: Emma Bye, media communications specialist, email: tel: 01249 468274 / 07887 656769 Lucy Robinson, communications officer, email: tel: 01249 468109 / 07900 494276

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