HOW HEALIOS WORKS

Your Experience

A specialist clinic with an incredible team of professionals

You’ll experience a supportive and
inclusive environment

See our clinicians on your screen

We’re dedicated to giving you a personalised care experience that meets your needs. You will be able to interact directly with our expert clinicians through your screen.

See family members on your screen

We’ve created a supportive, empathic and engaging experience for you to receive great care and feel better. Our services have been designed to allow your family members to be part of your care experience.

Interact directly through activities

Our care approach not only involves video sessions with you and your clinician, but also personalised digital activities through our platform.

Access a private information area

View your clinical work, use your library of tools, complete and check your progress, and work on questionnaires.

Access the ThinkNinja self-care app

Our care approach not only involves video sessions with your clinician but also personalised digital activities through our platform. Depending on your care plan, this can include various exercises to complete between your clinical sessions and ongoing support through our ThinkNinja app.

Three simple steps to
getting started

01

Account set-up and activation

All you need to do is complete a few details to activate your account. For extra security, you’ll receive a verification email.

02

Book your first session

You’ll be taken through some simple steps to book your first session.

03

Your clinician is matched to you

We’ll then match you to your specialist clinician.

Our care extends beyond video sessions

Our care approach not only involves video sessions with your clinician but also personalised digital activities through our platform. Depending on your care plan, this can include various exercises to complete between your clinical sessions and ongoing support through our ThinkNinja app.

Access through any smart device

We’ve designed our service to make accessing care as easy as possible.

Healios works across devices including desktop computers, laptops, tablets and smartphones. All sessions are conducted via your web browser, so there’s no need to download additional applications.

With our online clinical platform, you’ll be able to talk to our clinicians from wherever you feel most comfortable.

Helping families move forward