HOW HEALIOS WORKS

Your experience

A specialist clinic with an incredible team of professionals

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You’ll experience a supportive and
inclusive environment
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  • See our clinicians on your screen
    We’re dedicated to giving you a personalised care experience that meets your needs. You will be able to interact directly with our expert clinicians through your screen.
  • See family members on your screen
    We’ve created a supportive, empathic and engaging experience for you to receive great care and feel better. Our services have been designed to allow your family members to be part of your care experience.
  • Interact directly through activities
    Our care approach not only involves video sessions with you and your clinician, but also personalised digital activities through our platform.
  • Access a private information area
    View your clinical work, use your library of tools, complete and check your progress, and work on questionnaires.
  • Access the ThinkNinja self-care app
    Our care extends beyond video sessions’: Change copy to ‘Our care approach not only involves video sessions with your clinician but also personalised digital activities through our platform. Depending on your care plan, this can include various exercises to complete between your clinical sessions and ongoing support through our ThinkNinja app.
Three simple steps to
getting started
01
Account set-up and activation
All you need to do is complete a few details to activate your account. For extra security, you'll receive a verification email.
02
Book your first session
You'll be taken through some simple steps to book your first session.
03
Your clinician is matched to you
We’ll then match you to your specialist clinician.
Our care extends beyond video sessions

Our care approach not only involves video sessions with your clinician but also personalised digital activities through our platform. Depending on your care plan, this can include various exercises to complete between your clinical sessions and ongoing support through our ThinkNinja app.

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Access through any smart device

We’ve designed our service to make accessing care as easy as possible.

Healios works across devices including desktop computers, laptops, tablets and smartphones. All sessions are conducted via your web browser, so there’s no need to download additional applications.

With our online clinical platform, you’ll be able to talk to our clinicians from wherever you feel most comfortable.

Get in touch to see how we can help

Helping families move forward
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“The staff were friendly and made the process easier by explaining things in an accessible and supportive way for both me and my son.”

- David, Parent
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“Really quick responses, helpful and explained things clearly. The clinician was friendly and put me at ease. They didn’t rush me and made me feel comfortable speaking about tough things.”

- Andrew, Client
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“It was so helpful to have direct face-to-face contact and support from the ADHD clinician. It was useful being able to continue meeting her for the three meetings after our son’s assessment. The follow-up sessions were invaluable.”

- Sarah, Parent
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“The PowerPoint on the side of the screen during the sessions was good because it helped me visualise the strategies I’m now using.”

- Liz, Client